Terms and refunds
Last updated October 4, 2026
These terms cover this website and purchases from Proofmark Media, LLC ("we"). Each product also has its own terms of service, which apply when you use that product.
Subscriptions
- Our software is sold to businesses on monthly or annual subscriptions, billed in advance in US dollars.
- Prices are shown before purchase and on every invoice. A rate agreed at signup stays the same for as long as the subscription continues without a break.
- Subscriptions renew each period until cancelled. You can cancel at any time by emailing us; cancellation takes effect at the end of the paid period.
Refund policy
- 30-day money-back guarantee: if you're not satisfied, tell us within 30 days of your first payment and we'll refund that payment in full.
- After the first 30 days, payments for periods already started aren't refundable, but you can cancel any time so you aren't billed again.
- Refunds go back to the original payment method, usually within 5 to 10 business days.
- To request a refund or cancel, email [email protected] from the address on your account.
Using this website
This site is provided for information. Please don't misuse it, attempt to break its security or copy its content without permission. We may update this site and these terms; the date above shows the latest version.
Contact
Proofmark Media, LLC
[Business mailing address]
[email protected]